Castle Bytham Parish Council (CBPC) is the ‘controller’ of the personal data that we collect about you. We process and hold your personal data in order to provide public services to the parish.
Why do we collect your personal information?
CBPC holds a wide variety of personal data which is used to deliver public services. We will process your personal data for the following purposes:
For the service you have requested, and to monitor and improve our performance in responding to your request.
To allow us to be able to communicate and provide services and benefits appropriate to your needs.
To ensure that we meet our legal obligations and to exercise our statutory powers in the public interest.
Where necessary, to protect individuals from harm or injury.
We will only collect personal data that we need in order to deliver services to you, and as far as is reasonable and practicable, we will ensure that personal data is accurate and kept up to date.
What personal data do we collect?
We will collect personal data about you to help us deliver the right service. This data may include:
Name, address and other contact details.
How do we collect your personal data?
Personal data can be collected in many different ways, including in face to face meetings, over the telephone, via email or from enquiries submitted via our website.
Who do we collect your personal data from?
Personal data is collected in a number of different ways:
Taken directly from you when you make an enquiry to CBPC
Provided by other members of the public,
Taken from the Electoral Roll
How long do we keep your personal data for?
We are required to retain your personal data only for as long as is necessary, after which it will be securely destroyed.
How do we keep your personal data safe?
We have an information security framework in place which ensures that appropriate technical and organisational measures are in place to help keep your personal data secure and to reduce the risk of loss and theft.
In the case of a personal data breach, Castle Bytham Parish Council shall without undue delay and, where feasible, not later than 72 hours after having become aware of it, notify the personal data breach to the supervisory authority competent in accordance with Article 55, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons.
You have a number of rights which relate to your personal data.
You are entitled to request access to any personal data we hold about you, and to ask for a copy of it.
You also have the right to request we correct any inaccurate data held should this be identified to us.
You can also request that we erase your personal data, or that we stop processing all or some of it. This is not always possible, and any request would be considered individually.
We are obliged to consider and respond to any such request within one calendar month.
If you wish to make a request regarding any of the above, or if you have a complaint about how we have handled your personal data, contact CBPC by emailing email@example.com
Alternatively, you can write to us at Castle Bytham Parish Council, 40 Station Road, Castle Bytham, Lincs, NG33 4SB. Our telephone number is 01780 410502
Further information about data protection can be obtained from the Information Commissioner’s Office.